Huckleberry House is seeking a Crime Victim Services Program Coordinator.

As an integral member of the housing program team, this position coordinates and provides comprehensive crime victim education and advocacy for all agency programs. Assists clients in seeking crime victim’s services; provides training as requested to agency staff and other community service providers; and represents Huckleberry House in community-wide settings advocating for youth victims of crime.

Since 1970, Huck House has been opening doors for Central Ohio’s youth. With hope, we shelter, support, and guide youth facing challenges. Our vision is a community where all youth thrive, no matter their journey.

Founded as a shelter for runaway teens, Huck House works to prevent and end youth homelessness with a teen crisis shelter, a range of housing options in 113 apartments, a youth outreach team, and strengths-based counseling services for youth and families.

We show up each day to live our values – with youth and with our co-workers: 

Advocacy – We champion youth experiencing challenges and we promise to elevate their needs in our community with dignity and respect.

Solace – The housing we provide is more than a roof over their heads, it is a safe haven where youth can heal, recover, and grow.

Authenticity – We meet youth where they are, build connections, and are adaptable in our approach to navigate their unique needs and circumstances.

Compassion – All are welcome through our doors, regardless of their backgrounds, with a spirit of inclusivity and belonging.

Impact – Our programs are informed by the lived experiences of the youth we serve, our decisions are based on research and data, and we are innovative leaders in our fulfillment of mission.

Essential Duties and Responsibilities of the Crime Victim Services Coordinator

Reports to the Housing Director; supervises a small team of crime victim specialists.

This position is full-time and has flexibility for hybrid work schedules.

1. Oversees and coordinates Crime Victim Services in all agency programs.

2. Provides ongoing supervision and support to Crime Victim Specialists.

3. Hires and oversees orientation and Core training for Crime Victim Specialists; ensures that all staff receive required trainings.

4. Actively builds and maintains cooperative relationships with agency partners to increase awareness of VOCA services and build community partnerships.

5. Manages and tracks internal and external referrals and ensures that victims of crime are linked with appropriate services and support.

6. Coordinates screenings and move-ins for VOCA housing units.

7. Sets and monitors measurable progress and outcome indicators based on service purpose and funder priorities.

8. Oversees overall VOCA compliance with data standards and compiles funder required data and reports.

9. Provides agency clients and staff with information on crime victimization; crime prevention; victims’ legal rights and protections; and the criminal justice process.

10. Provides emotional support to victims/survivors

11. Helps victims/survivors with safety planning

12. Helping victims/survivors with complete compensation applications; comments to courts and parole boards; intervening with creditors, landlords, and employers on behalf of victims;

13. Provides linkages with other services for victims including helping to arrange funerals; and notifying victims of inmates’ release or escape.

14. Offer victims/survivors information about the different options available to them and support victims’ decision-making. Maintain the highest possible levels of confidentiality in communications with victims while complying with all laws and regulations regarding mandatory reporting.

15. Maintains required caseload and/or meets established productivity standards.

16. Accurately completes documentation in a timely manner.

17. Serves as program representative on an agency committee as assigned.

18. Participates in agency back up on-call rotations.

19. Completes other duties as assigned.

Critical Success Factors:

·       Exhibits concern/empathy for clients and their life experiences.

·       Ability to work autonomously and identify/communicate issues to the Housing Director

·       Positive approach with people both internal and external to the agency

·       Takes the initiative for problem-solving, program development and program

·       improvement

·       Knowledge of youth victims of crimes, including but not limited to gender- based sexual abuse, intimate partner violence, domestic violence, exploitation, coercion, assault, harassment, prostitution, pornography and human trafficking; neglect & abuse; as well as teens who witness homicide and other violent crimes.

·       Knowledge of Crime Victim Compensation, crime victim services and crime victim’s rights.

Qualifications and Requirements

1. This position requires a bachelor’s degree (B. A.) in Social Work or related field from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.

2. Strong verbal and written communication skills.

3. Ability to problem solve, resolve conflict, and negotiate.

4. Computer literate with strong data entry skills.

5. Ability to relate to and have empathy for young people.

6. Self-motivated worker in need of minimal supervision.

7. Holds and maintains a valid driver’s license with a good driving record.

Compensation

We offer competitive salaries and a range of benefits. What you can expect from Huckleberry House: 

~An organization structure that guarantees support from your immediate supervisor, team members, and the entire collaborative management team
~Professional development opportunities tailored to your goals
~Generous PTO schedule
~401(k)
~Flexible work schedules
~Health and dental insurance
~Short term disability
~Parental leave policy
 

To apply

Send a resume, cover letter, and three references to Melanie Gunther, Housing Director, at mgunther@huck-house.org, and Susan Zoldak, Human Resource Manager, at soldak@huck-house.org.